Frequently Asked Questions
Find quick answers to common questions about orders, shipping, and payments.
Q: How long does delivery take across India?
Orders are dispatched within 24 hours. Delivery takes 3 to 5 business days for major metros and 5 to 7 days for regional pincodes.
Q: Do you offer Cash on Delivery (COD)?
Yes, Cash on Delivery is available across 26,000+ Indian pincodes. A flat ₹49 COD convenience fee is applied to COD orders.
Q: How can I track my order shipment?
You can track your order status in real time by visiting our Track Order page (/track-order) and entering your Order ID or registered mobile number.
Q: Are the products original and genuine?
Yes! All products sold on FINDIFY.IN are 100% brand new, authentic, and sourced directly from certified manufacturers with brand warranty.
Q: What is the return and replacement policy?
We offer a hassle-free 7-day replacement policy for any damaged, defective, or incorrect items delivered.